World Time Clock Frequently Asked Questions

Can I have times show up on the start screen tile?

On November 27th, 2012, an update to World Time Clock was released. Now, with a glance at the live start screen tile, you can see the time for the first four cites in your favorites list (or two cities if you prefer the small start tile). When the app starts the first time, you will be asked to ‘Let World Time Clock run in the background’; if you allow this, World Time Clock will show times on a live start screen tile.

Occasionally, my live start screen tile just displays it logo. What's up with that?

After you sign into your computer it can take up to three minutes for Windows 10 to give World Time Clock an opportunity to run and refresh the live tile (the length of the wait depends on your computer speed, how long you have been logged out, and what other apps are running in the background). If you don't want to wait, briefly open World Time Clock, and the start screen tile will show times after only a few seconds.

At first I didn't allow World Time Clock to run the background, so I don't have a live start screen tile. I changed my mind, can I now get a live start screen tile?

Yes. Follow these step to let the app run in the background:
(1) Open World Time Clock.
(2) Tap/click on the ‘Settings’ charm (swipe in from the right side of a touchscreen or, with a keyboard, press the Windows+I).
(3) Tap/click on ‘Permissions’.
(4) Tap/click on the ‘Allow this app to run in the background’ switch, toggling it to the ‘On’ position.
(5) Go back to ‘Settings’ and tap/click on ‘Live Time Tile’.
(6) Scroll to the bottom and tap/click on the ‘Activate live start screen time tile’ button.

Why can’t I zoom in on the map to see my neighborhood?

To avoid wasting your data plan, we have built a map into the app with sufficient detail to display time differences across the world. This allows World Time Clock to be compact, fast, and fluid; plus, it will work without an internet connection! To browse your neighborhood, use the Windows maps app provided by Microsoft.

How can I see the number of hours offset from UTC/GMT for a place?

You can choose what is displayed for each city by going to 'Settings » Preferences'. (In Windows 8.1, you can open the settings using the Windows+I keyboard combination.) The Preferences control panel lets you select the details to see and switch between 24-hour and AM/PM time displays

I need to call someone in a small town, and it doesn’t come up in your list of cities when I type it in. How do I find that time zone?

Just click on the map to find the nearest city in the region of interest.

I need to know the time for a place in China and I don’t know how to spell the city name. How do I find it?

No problem, just guess at the spelling. With our smart “fuzzy” lookup system, you can find bizarrely named cities without spelling the name perfectly. Bonus factoid: all of China uses the same time zone!